Code of Ethics the Corporative Committee of Ethics, in synergy with the diverse sectorial committees of ethics, permanently evaluates the present time and the relevancy of the Code of Ethics and determines the necessary actions for the spreading and dissemination of the most raised standards of ethical behavior inside of the Institution. According to Code of Ethics, the positioning of the company, regarding passveis subjects of moral appreciations, allows that the collaborators have clarity on what to make. They demonstrate transparency, they prevent badly-understood and they empty favorable rumors and commentaries. Thus, to define which they are the objectives of the company and, over all, to show as to make for atingiz them they are valuable tasks. Not only the ends that interest, but also the half ones to reach them. The mere respect to the laws not of the account of the complexity of the repercussions that enterprise actions can provoke. Therefore, it is indispensable to reflect on the impact that the decisions generate. A Code of Ethics is a set of norms that becomes practical the moral orientaes.
The map of unknown territories does not draw, but it serves of compassing to indicate the routes to be followed, shows as to arrive where if it intends to go. They are corporative values, according to Code of Ethics: the humanity (the respect to the human being); the ethics and the respect to the laws; the progress (the vocation for the development) and the objetividade (the rational solution of the problems). The customers, in turn, represent the reason of being of any business. To conserve them, the Ita Bank has for mission to give gracious and efficient treatment to them, beyond supplying to necessary, clear and compatible information with its demands and its rights to them. Social responsibility the corporative social responsibility elapses of the understanding of the enterprise support, because it assumes a position that associates economic effectiveness to the social support, inaugurates a new pact between the companies, the civil society and the State, and aims at to the construction of a better society.