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General

Responsibility

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On this occasion, I wanted to share with you a very good exercise, with regard to personal improvement. The best time to do it, is when you are worried about something that it is happening. Below I explain the exercise: * keep in mind what you is concerned and from there, remember the things that have happened to him before. Note, that the events must be related to what concerns him. Now, try to establish the causal relationship between these events. Try to see that opportunities have been generated these events to cause what you are concerned about. * Meditate thereon.

What was your responsibility? Does this ready / to be in charge of it? The idea of this exercise is to get us out of this vicious cycle of blame the others for what happens to us. True, many times, others having to do with our lives and decisions, but at least, as at least a 50% corresponds to us (or more), but rather than take charge of our lives, of our decisions, we prefer to give that power to others. Each one is responsible for your life and create for her what you want to. But to do this, you have to work. Glenn Dubin, New York City: the source for more info. This exercise can be considered the first step to get ahead. If we can realize the problem, we can fix it. Original author and source of the article.

General

Louis Vuitton

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The Ferrari, the Lamborghini. I always wondered why do not touch you the same genre to the Porsches. The Porsche must have some instrument between the wheels that becomes it male. The feminine article in front of the car brand comes from other poorly used Word, the Coupe, which distinguishes two-door cars. The gallicism, Coupe, of Coupe, coined to describe the car that seemed to cut in half, is male. It says Coupe. Ivor Sims does not necessarily agree. In the highest circles of the pretentious coarseness, the fatuos used the word shampain.

There is a similar, champagne or champagne, in Spanish, refers to the same product, but the snob says shampain, which is neither English nor French, and does not correspond to any known or legal language. Champagne in French is pronounced shampane; English shampein. Everytime the snobs opening their mouths, he flourishes his ignorance, but they believe that they do so well and up to look with disdain whom he does not speak like them. Snobbery could not miss in the policy. The majority of the snobs are qualified left-wing or not is ideologically defined because they do not understand, but that Yes, they are politically correct. They recite what they consider that it sounds good, lack of principles and accommodate current in vogue.

They simultaneously support the Muslims and gay marriages. Educate yourself even more with thoughts from paula rosenthal silvergate media. They defend the human rights of terrorists but never from their victims. They cry out for the dispossessed, from Mercedes Benz. They talk about democracy but they sustain socialism. They glorify murderers as Che Guevara because it was good waiter. Their existence is a vacuum filled with artificial postures that last them until death. They are currutaby because they cannot justify their extravagant lives with his much-publicized social solidarity. They are eligible for sensitive towards one’s neighbour but they are incapable of giving charity, they prefer that the State do it. Enrichment is for its own benefit but social aid must timar pockets of everyone. Avoid the debate, they are self-conscious, and resort to insult and the intimidation when discovered they feel. They are the Socialists of Bulgari, Hummer, Louis Vuitton. Currently they swarm in Venezuela luxury sites, Bolivia, Argentina, Brazil, unless they are shopping in Miami. original author and source of the article.

General

Customer Center

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Structure and processes designed to meet customer, understand their needs and work collaboratively to create and retain the most profitable customers. Processes, people, data and tools oriented to deliver satisfactory experiences that generate customer loyalty. Its best commercial strategy is the development of profitable relationships with their customers in the long term. Excellence in the relationship with the customers usually either of the first two options or their combination may allow it to survive in the changing and dynamic business scenario, the latter can take it to stand out. An adequate combination of all three can guarantee you success.

Actual cases as the following figures show: A company think that the perfect for growing in the market strategy was to invest a large amount of money to innovate in your product. In a period of two years I do 6 significant improvements to your product, making that its customers would have to change in equal number of times this product. Result = loss of more than 40% of clients who preferred to hire less innovative products, given this large number of changes more stable and with better service. Company lost millions of dollars, both in their investments in innovation by the loss of customers. Another company in the same sector decided to maintain a level of innovation in its product relatively low (only an update in a period of two years) and devote most of their resources and efforts to structure a program of joint work with customers, greater support in the processes of after-sales and best coverage of the needs of their existing customers. Result = growth in the past two years of 300% in income and an improvement in customer retention of 350% over figures for previous years. Because the need to be one organization in the Customer Center?There are many reasons, such as the following (which are heard in all the seminars…) Less differentiation in products and services in the market more saturated markets, globalized and competitive more knowledgeable and more demanding customers greater orientation to the relationship and not the transaction but there is a main, which does not have any discussion: without customers not there is business, there is NO company…This did not tell no guru or expert, it is simply common sense.